Who’s to blame for prostituting the integrity of the WSJ and TechCrunch? The internet

October 14, 2011

At first sight, there may not seem much connection between AOL’s recent dismissal of Michael Arrington, founder of TechCrunch, and a spectacular scam at the Wall Street Journal, which this week brought down its European publisher Andrew Langhoff.

Don’t be deceived. There is every connection. Not in detail, but in principle. Both executives were fired because they had prostituted editorial integrity.

It’s fairly evident that neither deliberately set out to do so. Rather, they were attempting to apply imaginative (and increasingly desperate) commercial solutions to a problem endemic in the news information business. Namely, the pernicious effect of the internet – the ‘free news’ junkies’ hourly fix – on traditional advertising revenue.

Arrington had to go because his cavalier attitude to conflict of interest put him on a collision course with Arianna Huffington, editor-in-chief at AOL – who was rightly concerned about the impact of his heretical gospel on the rest of AOL’s news assets (chiefly the Huffington Post).

Although TechCrunch, which AOL acquired for $30m last year, is a respected news source, as a free blog it was badly underfunded by the low-yield advertising which was the only traditional alternative to subscription revenue. Arrington’s solution was to set up CrunchFund, a venture capitalist fund specialising in new technology companies. Which aspiring tech company would not trade exclusive stories with TechCrunch in the hope of coming into contact with untold Wall Street riches? Investors, on the other hand, soon came to recognise TechCrunch for what it was: an invaluable source of investment-grade information.

The problem was what happened next. Should TechCrunch journalists, to all outward appearances acting without fear or favour, be obliged to soft-pedal any clients who signed up to Arrington’s fund? The new funding paradigm soon became a very old-fashioned conflict of interest.

The WSJ/Langhoff affair also breached journalistic ethics, but in a rather different way. Officially, Langhoff was fired because he had signed a deal with Dutch consulting firm Executive Learning Partnership which resulted in a series of special reports considered in breach of the WSJ’s ‘unimpeachable’ standards of editorial integrity. In fact, this was only the half of it, according to The Guardian. Apart from trading too much prominence and name-checking, Langhoff also seems to have struck an interesting side-deal with ELP’s sponsorship money (ie, advertising revenue). ELP was to channel money (including, at a later stage, some of the WSJ’s own money) into buying a large number of heavily discounted copies of the European edition of – the WSJ. This action is not illegal nor, strictly speaking, does it break the Audit Bureau of Circulations’ rules (Why not? we should ask indignantly). But it is designed to deceive. Inflated ABC figures give advertisers the impression that the WSJ is a stronger media vehicle than it actually is, which helps to harden rates.

While denying some of The Guardian’s more “malign interpretations”, News Corp – which owns the WSJ through Dow Jones – has nevertheless conceded that Langhoff had to go because he had allowed WSJ to enter into “a broad business agreement” which could “give the impression that news coverage can be influenced by commercial relationships.”

If respected operators like WSJ and TechCrunch are getting up to such tricks, where does the rot stop? The answer may not be very comforting for the integrity of news values in general.

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HuffPo + AOL = a deal that only adds up for Arianna

February 7, 2011

Some wit has smartly suggested that the only way you can make sense of Arianna Huffington’s bombastic claim to have created a “1+1 equals 11″ deal merging The HuffPo with AOL is to translate the sum into Latin – numerals. To my mind, that’s too generous; and in any case, he’s got the language wrong. It’s all Greek.

Say what you like about Huffington, née Stassinopoulos, she knows a sucker when she meets one. No wonder she let Tim Armstrong, chief executive of AOL, uncharacteristically finish her sentences for her. She was mentally several steps ahead of him at the time, stitching up the terms of the deal. The key word is “cash”, as in $300m out of the $315m total paid for The HuffPo – all of it going to Huffington, her co-founder Kenneth Lerer and a few private investors.

You have to admire the minx’s cunning. Let’s look at what she is getting for AOL’s money. A massively generous market valuation for what is still regarded by many as an experimental and unstable publishing model; the instant access to the capital markets that comes from merging your enterprise with a public company; huge personal gratification as the newly installed president and editrix of an enlarged digital unit, bearing her name, with the potential for 100 million visitors a month in the USA alone (according to the New York Times). Then there’s the satisfaction of relegating that upstart digital publishing doyenne Tina Brown further down the Forbes Business List of Most Influential Women in America. And finally – O frabjous day! Callooh Callay! – a good part of $300m in the bank if it all goes belly up. Unlike that other upwardly mobile Greek of myth, Icarus, Huffington will never get burnt, thanks to a golden parachute. Win-Win or what?

Not so AOL. For whom, during it long and tortuous corporate history, the parts of the merger equation have always ended up being greater than the sum.

For sure, it would be unfair to compare the latest AOL get-together with what, after all, is one of the greatest merger disasters in corporate history – a merger which blighted both Time Warner’s and AOL’s fortunes for nearly a decade. Yet searching questions about whether the latest graft will take need to be asked.

All right, HuffPo (unlike Brown’s Daily Beast) makes a profit. It was $31m in 2010 and is expected to be $60m this financial year – which is not to be sniffed at. However, that profit has been earned off the back of a volunteer army of low-paid bloggers, who may not be too chuffed that they nowhere figure in the $315m picture. More seriously, content farms – of which HuffPo is perhaps the most illustrious example – are an unproven publishing model.

True, they are very popular with Wall Street just now. Demand Media, for example, managed to get away with an IPO that valued the company at a staggering $1.5bn late last month. But trouble may be on the way for Demand, and those who base their publishing model on a similar template. Google, vital for driving traffic to these sites, has declared war on them. Here’s what the great search engine had to say only a few days ago on the subject:

… we’re evaluating multiple changes that should help drive spam [search results, not email] levels even lower, including one change that primarily affects sites that copy others’ content and sites with low levels of original content.

… we hear the feedback from the web loud and clear: people are asking for even stronger action on content farms and sites that consist primarily of spammy or low-quality content.

I quote from the blog of Jim Edwards, who is something of an authority on the subject of content farms (– yet to grace our shores). The important point is that if Google successfully carries out its threat, billions of advertising dollars may simply disappear from these sites.

And where would HuffPo – or for that matter, Tim Armstrong and AOL – be then?

UPDATE 13/4/11: As predicted above, HuffPo bloggers have not taken La Huffington’s $300m cash heist lying down. She, her website and AOL face a $105m lawsuit from a group of contributors angry that they have not been paid a penny in the wake of the deal. The class action is led by one Jonathan Tasini, a writer and trade unionist, who has a successful litigation track-record. A decade ago, he brought the New York Times to its knees in the Supreme Court. Tasini alleges: ”Huffington bloggers have essentially been turned into modern day slaves on Arianna Huffington’s plantation,” a colourful description of the economic principle underlying modern-day content farming.


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