The ASA gives Rimmel falsies a proper wigging

November 24, 2010

At last, a palpable hit in the regulator’s ongoing skirmish with the beauty industry over authenticity in its advertising. The Advertising Standards Authority (ASA) has banned a campaign for Rimmel mascara, on the grounds that it uses ‘falsies’ to achieve misleading results.

The campaign for 1-2-3 Looks was devised by JWT and, in the TV versions, featured model Georgia May Jagger swaggering down a catwalk and getting on a motorbike. The voiceover claimed “adjustable lash volume from light to dramatic…three hot looks in one mascara”. And the ad, which includes two print versions, showed Jagger’s eyelashes growing longer in three stages.

The trouble is the effect was not achieved by the mascara, but by three sets of separately sized lash inserts. The ASA concluded that Coty UK (owner of Rimmel) “did not make it clear that the lash inserts used were of different lengths.” The ads were neither honest (CAP 3.1, substantiation) nor truthful (BCap 5.1.1, misleading advertising). There were a lot of other things the ads were not as well, but two of the four fundamental tenets of the advertising code will do for now.

So, bang-to-rights you may conclude. But it was not ever thus. The beauty industry has a habit of confusing truth with fantasy (it is after all in the business of peddling dreams). And the ASA has not always been so vigilant in cracking down on it. I refer to a previous post on the curious case of Cheryl Cole’s preternaturally bouncy hair extensions, which made their appearance in a campaign for Elvive shampoo and conditioner. Like the Rimmel ads, the client ran a small on-screen disclaimer that all was not what it appeared to be (in Rimmel’s case the warning was “shot with lash inserts”). Unlike the Rimmel ads, the ASA chose to give Cheryl and Elvive a clean bill of health.

The ASA will no doubt counter that different technicalities were involved. But the two situations have an uncanny similarity. Part of the thinking in cracking down on one campaign but not the other must surely be that the climate of opinion is changing. See, for example, the evolving debate over airbrushed models in advertising.

At all events, it looks as if the beauty industry will have to up its game: sloppy, misleading assertions will no longer do.

About these ads

Debenhams brushes off the past, Burgess loses his Local Jewels, Loaded is spent and Foster’s will get funnier

August 23, 2010

Four thoughts on a week spent away:

1. Debenhams has irrevocably hitched itself to the voguish positioning of “natural beauty” pioneered by Unilever’s Dove – with its decision to bannish “air-brushed” fashion models. The department store has been making a number of gestures in this area recently – for example, using a size 16 and a disabled model. But this latest initiative looks definitive.

Debenham’s rallying to the cause raises some embarrassing issues for other elements of the fashion industry which, shall we say, have been less forthcoming on the permissible limits of artifice in projecting an advertising image both unrealistic and unattainable. L’Oréal, for instance, seems entirely comfortable with lightening the skin pigment of rock star Beyoncé Knowles. And let’s not forget the vexed case of Cheryl Cole’s preternaturally bouncy hair extensions, which featured in an Elvive campaign. The Advertising Standards Authority gave Cheryl a clean bill of health. But I cannot help thinking this was a wrong call, out of step with the times. What Dove and Debenhams are doing is the thin edge of a wedge fast being driven into a post-production fixated fashion industry.

2. Now Unilever’s “Local Jewels” really have lost their setting. The departure of Matt Burgess, UK managing director of Marmite, Peperami, Pot Noodle, Bovril and Slim-Fast, seemingly brings to a painful conclusion Unilever’s interesting Chrysalis project, which was formally dissolved last month. Like its architect James Hill, Burgess has moved elsewhere in the organisation. Details remain sketchy, but he would – lucky man – appear to be assuming responsibility for integrating the Radox, Brylcreem and Sanex brands offloaded by Sara Lee into Unilever’s skincare division. Not without a last hurrah, however. The crowd-sourced Peperami ad, described in greater detail by Louise Jack on Pitch, may not be to everyone’s taste. But it’s a wake-up call to agencies.

3. IPC’s willingness to dispose of Loaded, a nineties best-seller, is a reminder of how much the lad’s mag phenomenon has been butchered by the internet. According to the most recent Audit Bureau of Circulations figures, Loaded lost over 26% of its circulation in the last year. That may be a disaster, but it’s by no means a unique one. FHM, now owned by Bauer Media, lost about 18%; while the weeklies Zoo (Bauer again) and Nuts (IPC again) plunged 22% and 17% respectively. From Phwoar! to Uh-ah! in less than 20 years.

4. While on matters laddish, was I alone in being underwhelmed by Adam & Eve’s first stab at refashioning the Foster’s campaign? To the untutored eye, it looked very much like a seamless continuation of the hackneyed stuff that has been pouring out of M&C Saatchi these past few years. Where was the simple Big Idea the client claimed had won A&E the account?

Now we know. Simple, but brilliant. One-off remakes of some of our best-known laddish comedies – Alan Partridge and the The Fast Show have been mentioned – using where possible the original writers, producers and stars; all inexpensively posted on the internet. And all intended to build on Foster’s title sponsorship of the Edinburgh Comedy Awards and Channel 4 comedy. Let’s see how the idea catches on.


Shane Warne, Cheryl Cole, Gordon Brown and a spate of bad-hair advertising

November 25, 2009

It must be national bad hair week and I hadn’t noticed. Nothing else would seem to explain the explosion of hair-related controversies in the media.

Most recent is the shocking case of Australian cricket legend Shane Warne’s hair loss. He and his follicularly-challenged partner in crime Graham Gooch have just been banned. But not, you’ll be glad to hear, from playing cricket. No, it’s much more trivial than that. The Advertising Standards Authority has cracked down on an ad created for trichologist Advanced Hair Studio – promoting its laser therapy and “strand by strand” technology – to whom our two sporting heroes have been lending not only their prestige but their balding pates.

I’m a little at sea over why the ASA has taken two years to reach such a Draconian verdict. After all, the ad doesn’t actually say that AHS cures hair loss.

Which moves me neatly on to hair crisis number two: the case of Cheryl Cole’s false locks. How come that Elvive can get away with plying a palpably false impression of bountiful, bouncing, natural hair, while AHS isn’t even given the benefit of a few reimplanted strands? The answer, as so often, lies in the small print. The ASA found in favour of Elvive because it provided subliminally small disclaimers about Cheryl’s hair not being entirely her own (quite a lot is nylon, I gather). This is not, I’m afraid, a finding which sits happily within the ASA remit of  upholding “legal, decent, honest and truthful” advertising. Such dishonesty is more widespread in cosmetics advertising than we would like to believe.

The third bad hair advertising controversy is not so much a case of fairness as of silliness. I refer to the opening rounds of our forthcoming general election campaign and the two stunningly original poster ads it has so far produced: one for the Conservative Party (Euro RSCG) and one for Labour (Saatchi & Saatchi), both pillorying each other as the Jedwards, whose twin misfortunes are to have been evicted from the X-Factor, and to be burdened with a hairstyle that must make Shane Warne think twice about the wisdom of hair implants. The ASA won’t be allowed to touch these ads, more’s the pity.


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